What Youll Be Doing (Position Summary):

The Digital Enablement & Vendor Management Lead will drive value from external partnerships and HR technologies by governing vendor performance and advancing digital capabilities. This role will ensure strong contract management, effective oversight, and continuous enhancement of the employee and service experience.

This role will help shape a more consistent, scalable, and employee-focused HR service model. The role will work across HR Operations, Centers of Excellence, technology partners, and service delivery teams to translate strategy into practical execution, improve service quality, and support a better experience for employees, managers, and HR stakeholders.

Work Environment:

At Brinks, we enable a work environment that supports both performance and flexibility. Work arrangements, including in office and hybrid options, will be discussed during the interview process based on role requirements and business needs.

How Youll Succeed (Roles & Responsibilities):





Success in this role requires both strong execution and the ability to operate effectively in a global, evolving environment. You will:
- Act as the single point of vendor governance across MSP and third-party HR technology providers.
- Manage vendor scorecards, renewals, and performance metrics in partnership with Procurement and IT.
- Consolidate vendor data and performance metrics to drive transparency and continuous improvement.
- Partner with HR Technology and Service Excellence to plan and execute digital enablement initiatives.
- Support automation, analytics, and employee-experience enhancements aligned with HR priorities.
- Evaluate emerging digital tools and technologies for potential adoption and scalability.
- Translate functional requirements into practical processes, documentation, knowledge content, and service delivery routines that can be executed consistently.
- Partner with HR Operations, Centers of Excellence, HR Technology, Service Excellenc

📌 HR Digital Enablement and Vendor Management Lead (Hyderabad)
🏢 Brinks GSS, India
📍 Hyderabad