Position Summary:

The Billing and Payments Enquiries Administrator supports the Recycling business by processing vendor invoices, resolving billing and payment enquiries, and maintaining accurate financial records.

The role works closely with internal teams, vendors and customers to investigate and resolve discrepancies, support timely payments, and improve business processes. This position contributes to accurate financial outcomes and a positive stakeholder experience.

Key Responsibilities:

Accounts Payable:
- Process inbound freight invoices in SAP.
- Validate charges against approved pricing and supporting documentation.
- Respond to vendor enquiries and payment queries.
- Investigate invoice discrepancies and work with stakeholders to resolve them.
- Prepare debit and credit adjustments where required.
- Monitor invoice automation tools and escalate issues.

Customer Billing and Payment Enquiries:
- Respond to customer billing enquiries and disputes by email.
- Investigate Container Deposit Scheme (CDS) payment enquiries and discrepancies.




- Process customer credits and billing adjustments.
- Review vendor RCTI enquiries.
- Review and approve debit notes and adjustments.
- Liaise with internal stakeholders to resolve issues.

Process Improvement and Reporting:
- Identify opportunities to improve processes and reduce manual work.
- Maintain process documentation and work instructions.
- Prepare reports, analysis and reconciliation activities.
- Support the Team Leader with ad hoc activities.

Key Challenges:
- Managing complex vendor accounts and reconciliations.
- Resolving disputes while maintaining solid stakeholder relationships.
- Ensuring accuracy and efficiency in billing processes.

Key Relationships:

Internal Stakeholders:
- National Administration Team Leader
- VR Master Data
- Sales
- Vendor Coordination Team
- Weighbridge Control

External Stakeholders:
- Vendors
- Visy Credit Services

Key Requirements:

Mandatory:
- 2+ years of experience in

📌 Billing and Payments Enquiries Administrator (Hyderabad)
🏢 Visy India
📍 Hyderabad