INFO TECHNOLOGY ASSOCIATE • Basic understanding of the Healthcare Provider domain, including hospital operations, clinical workflows, and healthcare applications.
Ability to work with physicians, nurses, technicians, and administrative staff to support day-to-day operational issues.
Valuable communication and interpersonal skills with the ability to interact effectively with business users, clinical staff, and technical teams.
Robust analytical thinking, problem-solving, and troubleshooting skills with a proactive approach to learning and issue resolution.
Willingness to provide L1/L2 application support for healthcare systems under senior team guidance.
Ability to monitor application health, log incidents, troubleshoot basic issues, and support SLA-driven operations.
Basic knowledge of ITIL concepts, including Incident, Request, Problem, Change, and Release Management.
Support application testing, upgrades, patch validation, documentation, SOP creation, and knowledge management activities Experience Level Mid Level

📌 Information Technology Associate Healthcare Support Noida
🏢 NTT DATA Global Delivery Services
📍 Noida