Experience: 1–3 years in hotel, hospitality, reception, or telecalling Gender: Female Location: Delhi / NCR : We are looking for a confident and well-spoken Front Office & Telecalling Executive with hotel/hospitality experience. The candidate will be responsible for managing the reception desk, attending guests, handling calls, and supporting customer follow-ups.

Key Responsibilities: Welcome and assist hotel guests professionally. Handle check-in and check-out procedures. Answer incoming calls and respond to guest/customer queries. Make outbound calls for bookings, enquiries, follow-ups, and sales.

Manage room booking enquiries and maintain booking records. Coordinate with housekeeping and other hotel departments.



Handle customer complaints and resolve basic issues professionally. Maintain front-office records and daily reports.

Follow up with customers regarding bookings and payments. Maintain a qualified and welcoming reception area.

Requirements: Previous experience in a hotel, front office, receptionist, or hospitality role preferred. Positive communication and convincing skills. Comfortable with both reception work and calling . Basic computer/MS Office knowledge. Pleasant personality and skilled appearance. Hindi and English communication skills preferred.

📌 Hotel Operations Executive New Delhi
🏢 Mona Generator Services Private
📍 New Delhi