Key Responsibilities:

Operations Management:
Manage daily clinic operations and ensure smooth functioning of all departments.
Monitor reception, consultation, therapy, pharmacy, and support team activities.
Ensure high standards of patient service and satisfaction.
Develop and implement operational procedures and improve workflow efficiency.
Coordinate with doctors, therapists, and branch staff for smooth patient management.
Monitor staff performance, attendance, discipline, and productivity.
Prepare operational reports and share updates with management.
Ensure compliance with clinic policies, SOPs, and quality standards.

Business Development:
Develop and implement strategies to increase patient visits and revenue growth.
Identify current business opportunities, partnerships, and corporate tie-ups.
Plan and execute local marketing activities for clinic promotion.
Build relationships with corporates, communities, and referral partners.
Monitor market trends, competitor activities, and customer needs.
Support sales activities for Ayurveda & Unani treatments, packages, and products.
Achieve monthly and yearly business targets.

Team Management:
Lead, train, and motivate clinic teams.




Set performance goals and monitor achievements.
Conduct regular meetings with department heads and staff.
Support recruitment and onboarding activities when required.

Customer Relationship Management:
Handle patient feedback, complaints, and service improvement initiatives.
Ensure excellent patient experience from appointment to follow-up.
Develop patient retention and follow-up strategies.

Required Skills & Qualifications:
Bachelor’s degree in Business Administration / Healthcare Management / related field.
Experience in healthcare, Ayurveda, wellness, or clinic operations preferred.
Solid knowledge of business development and sales strategies.
Leadership and team management skills.
Positive communication and negotiation skills.
Ability to handle multiple departments and responsibilities.
Knowledge of local market and customer relationships is an advantage.

Experience: 3–8 years of experience in Clinic Operations / Business Development / Healthcare Management preferred

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits
Food provided
Paid sick time
Paid time off

Work Location: In person

📌 Operations & Business Development Manager Bengaluru
🏢 Asa Clinics
📍 Bengaluru