About Us:

We are a luxury boutique homestay located in Guwahati, Assam, near the Lokpriya Gopinath Bordoloi International Airport. We provide luxury, peaceful authentic stay, and organic homestyled food to our guests.

Role Summary:

We are seeking an energetic, entrepreneurial, and highly organized Operations & Marketing Manager to lead both the commercial growth and day-to-day operations such as ensuring seamless guest experiences, managing ground staff of our luxury homestay.

Key Responsibilities:
Online Travel Agency Management (OTA) : Managing and optimizing our homestay on platforms like, MakeMyTrip, Booking.com, Agoda and many more.
Travel Agent Partnerships: Visiting and tying up with local destination management companies (DMCs), travel agents, and tour operators to get featured in their itineraries.
Handling inventory, energetic pricing, and booking synchronizations of our homestay.
Local Partnerships: Collaborating with local tour guides, taxi services, and experiences to create attractive stay packages.
Welcome guests upon arrival, manage seamless check-ins/check-outs, arrange local transport,



curate sightseeing itineraries, and address guest issues or emergencies promptly.
Supervise and coordinate daily tasks for housekeeping, maintenance, and the kitchen staff.
Ensure the property remains impeccably clean, secure, and maintained at all times.
Track online and offline bookings via booking engines or reservation sheets.

Requirements & Skills :
Graduate degree in Hospitality, Hotel Management, Business Administration, or an equivalent degree or diploma.
Proven experience working in a hotel, resort, or boutique hotel management role located in Guwahati.
Robust communication skills in Assamese, English and Hindi.
Tech-savvy with proper knowledge of MS Excel, WhatsApp Business, and property management or booking software.
Excellent problem-solving capabilities with a welcoming, positive customer-first attitude.
Outgoing personality with excellent negotiation skills to pitch to corporate clients and travel agents.

Pay: From ₹22,000.00 per month

Work Location: In person

📌 Operations & Marketing Manager Guwahati
🏢 Ishwara's Enclave
📍 Guwahati