TeamLease EdTech – Company Brief /n TeamLease EdTech is a leading learning and employability solutions company in India, focused on improving access to quality education and employment. It is a part of the TeamLease Services group, which is one of India's largest staffing and human resource companies. /n Project Manager- /n Document Verification /n /n
Knowledge in Advance Excel- MIS Report (VLookup, Pivot Table, Formatting, Formulas, Report, etc)

/n
Collate the data from respective stake holders and preparing report in MS Excel.

/n
Liaising with Institution.

/n
Familiar with CRM systems and practices.

/n
Ensure adherence to SLAs for response and resolution times.

/n
Monitor the implementation of continuous improvement initiatives.

/n




Achieve and maintain an average response time for student queries

/n
Monitor the number of issues escalated to higher levels.

/n
Identify and address potential issues before escalation.

/n
Analysing the data regularly to provide information required by the respective Head of Departments.

/n
Maintain and Provide metrics for reporting to the respective stakeholders.

/n
Manage Programs and maintain timelines in sending the verification list, release of offer letters.

/n
Learn, understand, and assess existing academic operations processes across various Institutes and provide support and improvements.

/n

📌 Project Manager Edtech Operations Sri City Tirupati
🏢 TeamLease Edtech
📍 Tirupati