Job DescriptionSummary
nMilestone Technologies is actively seeking a Senior ServiceNow Technical Consultant to join their team on a full-time basis. The company is looking for experienced ServiceNow delivery experts with a solid background in assisting organizations in adopting service management and asset management best practices and optimizing them on the ServiceNow platform. The successful candidate will possess expertise in service management/asset management process design and ServiceNow configuration and development.
nResponsibilities
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- Partner with Milestone Technologies Solutions Architect to assess current state processes and tools, define ServiceNow solution requirements, and configure ServiceNow accordinglyn
- Work with clients to assess current state processes and tools, define ServiceNow solution requirements, design solutions, and create implementation plansn
- As a senior technical member of the team, deliver hands-on configuration, development, and integration servicesn
- Produce process guides, training guides,



and other core project deliverables as neededn
- Lead and support practice build efforts, including the development of practice intellectual property (IP)n

nSkills
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- 5+ years of experience with the ServiceNow Platformn
- ITSM, ITOM, ITAMn
- 5+ years of qualified services/consulting experiencen
- ITIL v4 Foundations certification or commitment to attaining it within the first 8 weeks of employmentn
- ServiceNow CSA and 2 additional CIS certificationsn
- Experience with HAM, and ServiceNow discoveryn
- Integration experience, including but not limited to SCCM or other software discovery toolsn
- Excellent understanding of implementation methodologies/SDLC (e.g., Agile Scrum, Waterfall)n
- Advanced level understanding of ServiceNow application UI and workflow configuration, report development, and integration components (e.g., LDAP, SSO, etc.)n
- Excellent interpersonal skills and experience in public speak

📌 Senior ServiceNow Technical Consultant (Raigarh)
🏢 Milestone Technologies
📍 Raigarh