15 Sep
|
SELLABILITY
|
Pune
Job DescriptionAbout Sellability:
nSellability is a real estate consulting and advisory company focused on delivering end-to-end solutions across real estate sales, marketing, and consulting. We work with leading developers and real estate projects to drive business growth and create solid customer experiences.
nAbout the Role:
nWe are looking for a CRM Executive to manage the complete post-sales journey of customers in the real estate sector — from booking and documentation to loan disbursement, registration, and possession.
nJob Details:
nLocation: Baner, Pune.
nEmployment Type: Full-time, Monday to Saturday.
nWork Mode: Work from Office.
nKey Responsibilities:
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- Manage customer relationships and communication throughout the post-sales journey.n
- Coordinate with customers for documentation, agreements, payments, and other transaction requirements.n
- Coordinate with banks/NBFCs for home loan processing, sanction, and disbursement.n
- Coordinate with legal teams for agreements, sale deeds, documentation, and other legal formalities.n
- Manage and coordinate the property registration process, including documentation, stamp duty, and registration requirements.n
- Track customer-wise payment schedules, documentation, loan status, registration, and possession.n
- Coordinate with Sales, Accounts, Legal, Banking, Developers, and other internal/external stakeholders.n
- Maintain accurate CRM records, trackers, and MIS reports.n
- Proactively follow up on pending activities and ensure timely closure of customer requirements.n
- Address customer queries and ensure a smooth post-sales experience.n
nMust-Have Requirements:
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- 1–3 years of experience in Real Estate CRM / Post-Sales / Customer Relationship Management.n
- Strong knowledge of real estate post-sales processes.n
- Experience with property registration, home loans, loan disbursement, legal documentation, and customer coordination.n
- Excellent communication, follow-up, and coo
📌 Customer Relationship Management Executive (Pune)
🏢 SELLABILITY
📍 Pune