HEAD – E-COMMERCE & QUICK COMMERCEP&L; Owner | Digital Commerce | AI & Data-Driven Growth Location: India

Experience: 15 years

Reporting To: CEO / Managing Director

Role Type: Senior Leadership / Business Head

About the Role We are looking for an experienced Head of E-Commerce & Quick Commerce to build, lead and scale our digital commerce business across e-commerce marketplaces, quick-commerce platforms and our own digital channels.

This is a full P&L; ownership role. The ideal candidate will be a commercially strong business leader who understands how to build profitable digital businesses—not just manage marketplace operations.

The person will be responsible for driving revenue, gross margins, contribution margins, inventory turns, working capital, customer acquisition, product assortment, pricing, promotions and overall profitability of the division.

A strong understanding of AI, analytics, automation and data-driven decision making is essential. We want someone who can use modern AI tools to analyze large datasets, identify opportunities, improve forecasting and make the business significantly more efficient.

Key Responsibilities1. Full P&L; Ownership

- Own the complete P&L; of the E-commerce & Quick Commerce division.
- Develop annual budgets, revenue plans and profitability targets.
- Drive revenue growth while continuously improving gross margin and contribution margin.
- Own channel economics, pricing, discounts, commissions, advertising spends and promotional ROI.
- Manage working capital, inventory and cash conversion.
- Identify and eliminate unprofitable SKUs, channels and customer segments.
- Establish clear financial and operational KPIs for the division.

2. E-Commerce & Marketplace Growth Lead the company's business across relevant platforms such as:
- Amazon
- Flipkart
- Myntra / Nykaa / other category-specific marketplaces
- D2C website
- Other emerging e-commerce platforms

Responsibilities include:
- Marketplace strategy and growth
- Category and assortment management
- Product listings and discoverability
- Search ranking and marketplace SEO
- Pricing architecture
- Promotions and campaigns
- Ratings and reviews
- Conversion-rate optimization
- Marketplace negotiations
- Advertising and sponsored-product strategy
- New channel development

3. Quick Commerce Build and scale the business across platforms such as:
- Blinkit
- Zepto
- Swiggy Instamart
- BigBasket / BB Now
- Other emerging quick-commerce platforms

Own:
- Platform-wise P&L;
- Assortment and SKU strategy
- Dark-store availability
- Fill rates and stock-outs
- Pricing and promotions
- Visibility and platform advertising
- Demand forecasting
- Inventory allocation
- Platform negotiations
- New product launches
- Geographic expansion

4. AI, Data & Analytics This is a critical part of the role.

The candidate should be highly comfortable using AI and modern analytics tools to run the business.

They should be able to:

- Build AI-driven sales and demand forecasts.
- Analyze SKU-level profitability.




- Identify sales and margin trends from large datasets.
- Use AI to identify pricing and promotional opportunities.
- Develop automated dashboards and business reports.
- Analyze customer behavior and purchasing patterns.
- Predict inventory requirements and potential stock-outs.
- Identify underperforming products, channels and geographies.
- Automate repetitive reporting and analytical work.
- Use AI tools to convert raw business data into actionable decisions.

The candidate does not necessarily need to be a data scientist or programmer, but must be an advanced business user of AI, analytics, Excel/Google Sheets, BI tools and data visualization platforms.

- Commercial & Category Management
- Develop channel-wise and category-wise growth strategies.
- Determine the right product assortment for each platform.
- Optimize pricing and promotional architecture.
- Negotiate commercials with marketplaces and quick-commerce platforms.
- Manage platform commissions, trade spends and advertising budgets.
- Improve gross margins and contribution margins.
- Identify new categories, products and market opportunities.

6. Inventory & Supply Chain Work closely with manufacturing, procurement, planning and logistics teams to ensure:

- High product availability
- Optimal inventory levels
- Minimal stock-outs
- Healthy inventory turns
- Reduced dead stock
- Efficient replenishment
- Accurate demand forecasting
- Reduced working capital requirements

7. Team Leadership Build and lead a high-performance digital commerce organization covering:
- E-commerce
- Quick commerce
- Marketplace management
- Performance marketing
- Category management
- Analytics
- Supply planning
- Customer experience
- Operations

The candidate will be responsible for hiring, developing and managing the team and creating a strong performance-oriented culture.
- Strategy & Business Development
- Develop a 3–5 year digital commerce growth strategy.
- Identify new platforms and emerging digital channels.
- Evaluate new business models and partnerships.
- Explore opportunities for international e-commerce expansion where relevant.
- Build scalable systems and processes that allow the division to grow rapidly without proportionately increasing costs.

What We Are Looking ForMandatory Requirements
- 15 years of total professional experience.
- At least 8–10 years of significant experience in e-commerce, marketplace, quick commerce, digital commerce or omnichannel businesses.
- Proven experience managing a large revenue business or P&L;.
- Experience with major e-commerce and/or quick-commerce platforms.




- Strong understanding of marketplace economics and digital business models.
- Strong commercial and financial acumen.
- Excellent understanding of gross margin, contribution margin, CAC, ROAS, LTV, inventory turns, working capital and channel profitability.
- Strong analytical and data-driven mindset.
- Practical and advanced understanding of AI tools and AI-powered business analytics.
- Experience building and managing large teams.
- Strong negotiation and stakeholder-management skills.
- Entrepreneurial mindset with the ability to operate independently and take ownership.

Preferred Background Candidates from companies such as:

- Amazon
- Flipkart
- Myntra
- Nykaa
- Reliance Retail
- Tata Digital
- BigBasket
- Blinkit
- Zepto
- Swiggy
- FMCG / Consumer Durables / Consumer Products companies
- D2C businesses
- Large omnichannel organizations
- Marketplace-led businesses

Candidates who have worked on both e-commerce and quick commerce will be strongly preferred.

Key Performance Indicators The person will be measured on:

- Revenue growth
- EBITDA / contribution profitability
- Gross margin
- Contribution margin
- Platform-wise P&L;
- ROAS / marketing ROI
- Customer acquisition cost
- Repeat purchase rate
- Average order value
- Conversion rate
- Inventory turns
- Stock availability
- Stock-out percentage
- Working capital
- New customer acquisition
- Market share
- Growth of new categories and channels

Leadership Profile We are looking for someone who is:

Commercially strong analytically excellent technologically forward entrepreneurial.

The ideal candidate should be someone who can sit with the CEO/MD and answer questions such as:

"Which SKUs are actually making us money?""Why did contribution margin fall this month?""Where should we increase advertising?""Which products should we launch on quick commerce?""What inventory should we hold next month?""Which platform should receive the next ₹1 crore of investment?""What does the data tell us that we are currently missing?" Most importantly, the candidate must be comfortable owning the answer and taking the decision, rather than simply producing reports.

Education

- MBA / PGDM from a reputed institution preferred.
- Bachelor's degree mandatory.
- Robust commercial experience may be considered in lieu of an MBA.

Compensation Competitive compensation commensurate with experience and business responsibility.

A significant portion of compensation may be linked to business growth and P&L; performance.

Why Join Us This is an opportunity to build and own a major digital commerce business as a true business leader, with the autonomy to shape strategy, build the team, deploy technology and AI, and directly influence the company's growth and profitability.

The successful candidate will have the opportunity to build the division into a large, scalable and highly profitable digital business.

Ideal Candidate

- 15–25 years experience | P&L; Leader | E-Commerce Quick Commerce | AI & Analytics | Commercially Strong | Entrepreneurial

📌 HEAD – E-COMMERCE & QUICK COMMERCE (Gurugram)
🏢 Dr Bio
📍 Gurugram