14 Sep
|
Swetang Engineers
|
Laxmi Nagar
14 Sep
Swetang Engineers
Laxmi Nagar
About the Role
We are looking for a Tamil-speaking Telecaller who can speak with customers over the phone, understand their requirements, explain travel itineraries clearly, and help them with trip-related queries.
The person should be comfortable communicating in Tamil and should be able to explain itinerary details in a easy and friendly manner.
Key Responsibilities
Call customers and understand their travel requirements.
Explain travel itineraries, destinations, inclusions, exclusions, hotel details, activities and other trip information over the phone.
Communicate with customers in Tamil and explain information clearly in their local language.
Answer customer questions related to the itinerary and travel plans.
Follow up with interested customers and assist them through the booking process.
Coordinate with the internal travel/sales team for customer requirements and changes.
Maintain basic records of customer calls, follow-ups and enquiries.
Handle customers professionally and provide accurate information.
Requirements
Fluent in Tamil with positive verbal communication skills.
Basic Hindi or English communication will be an advantage.
Comfortable speaking with customers over the phone.
Positive listening and explanation skills.
Customer-friendly and confident personality.
Freshers can apply; experience in telecalling, travel, tourism or customer service is preferred.
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s)
Do you have previous experience in telecalling, customer service, travel or sales?
What is your current location?
What is your expected monthly salary?
How soon can you come for interview at Laxmi Nagar?
How fluent are you in spoken Tamil?
Are you comfortable speaking with customers over the phone in Tamil and explaining travel itineraries?
Work Location: In person
📌 Tele Caller Executive Tamil Laxmi Nagar
🏢 Swetang Engineers
📍 Laxmi Nagar