We are looking for a confident and patient-friendly Telecaller to support our services and upcoming healthcare projects.
Key Responsibilities:
Make outbound calls to patients/leads for online doctors registrations and service enquiries.
Follow up with patient leads and convert enquiries into registrations/appointments.
Coordinate with patients regarding appointments, consultations, and treatment requirements.
Coordinate with physiotherapists and doctors for patient scheduling and updates.
Maintain daily call records, lead status, follow-ups, and basic reporting.
Handle patient queries professionally and provide accurate information.
Support registration and calling activities for upcoming healthcare projects.
Requirements:
Positive communication and interpersonal skills.
Comfortable speaking with patients over the phone.
Basic knowledge of Excel/Google Sheets and reporting.
Prior experience in healthcare, physiotherapy, clinic, hospital, or telecalling will be preferred.
Positive attitude, patience, and valuable follow-up skills.