15 Sep
|
OPO Essential Nandini
|
Aurangabad
15 Sep
OPO Essential Nandini
Aurangabad
Guest Relations & Check-in: Welcome visitors, process check-in/check-out procedures, verify identities, and assign rooms or issue security badges.
Communication Management: Answer incoming calls, transfer inquiries to appropriate departments, take messages, and process incoming/outgoing mail or packages.
Billing & Transactions: Handle cash, credit card payments, issue receipts, and reconcile daily financial logs or cash drawers.
Issue Resolution: Handle guest complaints, answer inquiries about services or local facilities, and escalate unresolved issues to management.
Database & Record Keeping: Update customer databases, log room availability or appointment schedules, and process special requests using Property Management Systems (PMS) or administrative software.
Administrative Support: Keep the reception area clean and organized, monitor office/lobby supplies, and support daily administrative operations.
📌 Front Office Associate (Aurangabad)
🏢 OPO Essential Nandini
📍 Aurangabad