- Manage daily front desk operations for both IPD and OPD services.
- Supervise front office executives, receptionists and patient coordinators.
- Ensure smooth patient registration, admission, discharge and appointment processes.
- Coordinate with doctors, nursing, billing, TPA, pharmacy and other departments.
- Handle patient and attendant queries, complaints and grievances professionally.
- Ensure accurate patient information and documentation in HIMS.
- Monitor OPD appointments, patient flow and waiting time.
- Coordinate IPD admissions, bed availability and room allocation.
- Ensure proper communication regarding hospital services, packages and policies.
- Monitor billing coordination and ensure timely completion of discharge formalities.
- Maintain front desk records, reports and daily operational data.
- Ensure proper shift handover and staff duty/roster management.
- Train and guide front desk staff on patient service and hospital protocols.
- Ensure compliance with hospital SOPs, NABH standards and patient rights.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits

- Adaptable schedule

Work Location: In person

📌 Frond Desk Manager (IPD & OPD) (Tilak Nagar)
🏢 Aastha Hospital
📍 Tilak Nagar