Job Prospect – Technical Support Executive | US Voice Process

Company: NVIDIA

Payroll: Quess Corp

Location: Bengaluru

Work Mode: Work from Office

Employment: Full-Time

Experience: 2 Years

CTC: Up to ₹5–6 LPA

Openings: 8

Job Role:

We are looking for candidates with experience in International/US Voice Technical Support who can handle technical queries from US customers and provide effective troubleshooting support.

Key Responsibilities:
Handle inbound technical support calls from US customers
Troubleshoot Desktop & Laptop issues
Troubleshoot Windows OS, hardware and software issues
Handle driver installation and troubleshooting
Provide basic networking support – LAN, Wi-Fi, IP, DNS
Provide basic support for NVIDIA GPU/graphics and drivers
Document issues and escalate complex cases when required
Maintain positive customer service and call quality

Requirements:




Minimum 2 years of relevant International/US Voice Technical Support experience
Strong hands-on experience in Desktop/Laptop troubleshooting
Good knowledge of Windows OS, hardware & software troubleshooting
Basic knowledge of networking and drivers
Valuable spoken English and customer-handling skills
Willingness to work in rotational/night shifts
Must be comfortable with Work From Office in Bengaluru

Interview Process:
Face-to-Face Interview – Monday
Single Round
Same-day feedback

Interested candidates can share their updated resume and contact details for further screening.

Pay: Up to ₹45,000.00 per month

Benefits
Food provided
Provident Fund

Work Location: Hybrid remote in Bengaluru, Karnataka

📌 Us Voice Process Executive Bengaluru
🏢 SPAR Technology Services India
📍 Bengaluru