Location: Rohini, Delhi

Experience: 1–3 Years | Healthcare/Clinic experience preferred

Key Responsibilities

- Manage daily floor operations and ensure smooth patient movement.

- Coordinate with doctors, nurses, OT, reception, and other departments.

- Greet and guide patients throughout their clinic journey.

- Manage appointments, waiting time, and patient flow.

- Ensure patients are informed about procedures, consultations, and next steps.

- Coordinate pre- and post-procedure requirements.

- Maintain patient records, forms, and necessary documentation.

- Address basic patient queries and escalate complaints when required.

- Ensure clinic hygiene, discipline, and SOP compliance.

- Monitor patient experience and coordinate with the team for timely service delivery.

- Support the Clinic Manager in daily operational activities.

Requirements

- Good communication and interpersonal skills.

- Patient-friendly and professional approach.

- Robust coordination and multitasking abilities.

- Basic computer/CRM knowledge.

- Ability to work in a fast-paced clinical environment.

- Healthcare/clinic/hospital experience will be an advantage.

Skills: communication,clinic,basic,healthcare,doctors,crm

📌 Floor Coordinator cum Patient Coordinator (Rohini)
🏢 QHT CLINIC
📍 Rohini