MBD 1 Acquisition of current Customers
2 Create and maintain database of prospective customers
3 Report developments relating to customers, competitors, vendors and local
market
4 Vetting of cost data required for quotations
5 Negotiate contract commercials with new customers and recommend for
approval
6 Update & maintain data in CRM software
7 Increase customer base at each branch
8 Assess business potential in the area and take steps to generate recent enquiries
9 Ensure adequate pipeline to achieve budgeted sales
10 Increase geographical spread of business
11 Analyse and review CRM reports with MBD team at CH & Branches
Sales 1 Increase business from existing customers, including new lines of business
2 Achieve Service levels as defined by customer/ MRC and periodic review with
customer / branch
3 Timely resolution of customer complaints




4 Timely renewal of customer contracts
5 Develop and maintain valuable customer relationship
6 Monthly Review with Branch heads:
a. Sales
b. Profitability
c. Customer Outstanding
d. Unbilled CN
e. Billing Accuracy
7 Ensure collection of receivables within due date
8 Ensure all consignments are billed within 30 days from the date of delivery
9 Recommend doubtful debts for initiating legal action and provide necessary
documents / information to Legal dept
10 Obtain customer feedback on quarterly basis, analyse the same and take
corrective measures
11 Support Finance for customer account reconciliations and balance confirmations
12 Ensure closure of UACs and short payments on monthly basis

📌 Sales Manager Mumbai
🏢 MRC Logistics
📍 Mumbai