15 Sep
|
Aaryanam BPO
|
Noida
15 Sep
Aaryanam BPO
Noida
Customer Support Executive
Benefits: Both-Side Cab Facility and One-Time Meal
Experience: Freshers
Qualification: 12th Pass & Above
Working Days: 5 Days Working
Salary: ₹18,000 – ₹28,000 In-Hand Incentives
Location: Sector 127, Noida
Roles & Responsibilities
- Handle customer queries through calls, chats, or emails.
- Understand customer concerns and provide appropriate solutions.
- Resolve customer issues in a professional and timely manner.
- Maintain a high level of customer satisfaction.
- Communicate clearly and professionally with customers.
- Maintain accurate records of customer interactions and queries.
- Coordinate with internal departments to resolve customer issues when required.
- Follow company processes, policies, and quality standards.
- Escalate complex issues to the concerned department or senior team members.
- Ensure proper follow-up on pending customer queries.
- Maintain professional behavior and service quality at all times.
Candidate Requirements
- Minimum qualification: 12th Pass.
- Freshers are welcome to apply.
- Good English communication skills are mandatory.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Strong customer-handling and problem-solving abilities.
- Positive attitude and willingness to learn.
- Ability to work effectively in a team setting.
Pay: ₹18,000.00 - ₹28,000.00 per month
Benefits
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related roles?
- What's your last in-hand salary ?
- Are you ok with sales role with higher incentives ?
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
Location:
- Noida, Uttar Pradesh 201313 (Preferred)
Work Location: In person
📌 Customer Support Executive (CSE) (Noida)
🏢 Aaryanam BPO
📍 Noida