Customer Service Executive – International Voice Process
Location: Airoli, Mumbai
Job Type: Full-Time
Experience: Fresher
Industry: BPO / Customer Support
Process: International Voice Process
Job Overview
We are hiring Graduate Freshers for the position of Customer Service Executive – International Voice Process in Airoli, Mumbai.
This is an excellent opportunity for fresh graduates looking to begin their corporate career in Customer Support / International BPO.
Eligibility
- Graduate Freshers only
- Pass-out years: 2024, 2025 & 2026
- Good communication skills
- Willingness to work in rotational shifts
- Candidates should be comfortable handling international customers
Salary & Benefits
- Salary: Up to ₹3 LPA
- In-Hand Salary: ₹18,000 per month
- Night Shift Allowance: Up to ₹3,000
- Incentives: Available
- PF benefits
- Cab facility as per company policy
- Career growth opportunities
- Professional work environment
Work Schedule
- Working Days: 5 days a week
- Week-offs: 2 rotational week-offs
- Shift: Rotational shifts
- Cab Facility: Available as per company policy
Key Responsibilities
- Handle customer queries through calls and chat
- Provide accurate and timely solutions to customers
- Maintain high customer service standards
- Document customer interactions accurately
- Follow process, quality and compliance guidelines
- Ensure a positive customer experience
Candidates NOT Eligible The following qualifications are not eligible for this position: