14 Sep
|
Qinecsa Solutions
|
Karnataka
14 Sep
Qinecsa Solutions
Karnataka
Job DescriptionAbout the Company
NQinecsa is a leading global provider of end-to-end pharmacovigilance solutions.
NWe are trusted, global partners bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safety solutions.
NResponsibilities
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Responding to inquiriesfrom healthcare specialists and patients regarding drug safety and pharmacovigilance matters. N
Providing accurate and timely information on adverse events, product inquiries, and medical information requests. N
Documenting all interactions and ensuring compliance with regulatory requirements and company policies. N
Escalating complex inquiries or adverse events to appropriate personnel for further evaluation and resolution. N
Collaborating with the drug safety team to ensure seamless communication and follow-up on reported issues. N
Maintaining a high level of professionalism and empathy in all customer interactions to ensure customer satisfaction and trust. N
nQualifications
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Preferably Life Scienceor HCP graduates N
nRequired Skills
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Minimum 2 + year of experience in Medical information call handling N
Valuable Verbal and writtencommunication skills N
Should be willing to work night shifts N
Should be willing to work from our Bangalore office N
📌 Hiring: Micc Associate Karnataka
🏢 Qinecsa Solutions
📍 Karnataka