Job DescriptionWe are looking for an experienced BMC Consultant with solid expertise in BMC Remedy/Helix ITSM to support and enhance IT service management solutions in a banking setting.
NKey Responsibilities
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Configure, customize, and support BMC Remedy/Helix ITSM. N
Work on Incident, Problem, Change, Service Request, and Asset Management modules. N
Develop workflows, forms, filters, escalations, notifications, and approvals. N
Integrate BMC with other enterprise applications using REST/SOAP APIs. N
Troubleshoot productionissues and perform root-cause analysis. N
Support critical banking applications and ensure SLA compliance. N
Create reports, dashboards, and technical documentation. N
Coordinate with application, infrastructure, security, and business teams.



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Ensure solutions meet banking security, audit, and compliance requirements. N

nRequired Skills
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3 years of hands-on BMC Remedy/Helix experience. N
Strong knowledge of BMCITSM and ITIL processes. N
Experience with SQL, APIs, integrations, and production support. N
Good understanding of enterprise application environments. N
BFSI/Banking domain experience preferred. N
Robust communication and problem-solving skills. N

nEducation: Bachelor's degree in Computer Science, IT, Engineering, or related field.

📌 Hiring: Bmc Consultant Faridabad (India)
🏢 VAYUZ Technologies
📍 India