Company Description HomeSutra is a tech-enabled Construction to Home Styling company based in Indore, focused on helping plot-owning homeowners build thoughtfully designed, move-in-ready homes. The company integrates architectural design, residential construction, interior execution, and home styling into one structured and transparent system, simplifying the journey from design to move-in. Through standardized processes, milestone-based execution, quality control, and technology-backed project management, HomeSutra delivers a predictable and organized home-building experience.

Serving contemporary, plot-owning families, the team is reimagining residential construction in India with customer-first thinking and is actively expanding across design, construction, operations, and technology roles. Applicants who care about transforming the home-building industry and working on meaningful, visible projects will find a strong sense of purpose at HomeSutra.

Role Description The Client Relationship Manager is a full-time, on-site role based in Indore, responsible for managing end-to-end client communication and satisfaction throughout the home-building lifecycle. This role involves onboarding new clients, understanding their needs and expectations, and translating them into clear requirements for internal design, construction, and operations teams.

The Client Relationship

Manager will conduct regular check-ins, share project milestones and updates, address queries, and proactively resolve issues to ensure a smooth and transparent experience.



Daily activities include coordinating meetings, maintaining accurate records of client interactions, collaborating with cross-functional teams to align on timelines and deliverables, and capturing feedback to improve processes and service quality. The role requires a high level of professionalism, empathy, and organizational discipline to build trust and long-term relationships with plot-owning families.

Qualifications

- Strong client-facing and relationship management skills, including stakeholder communication, expectation setting, and conflict resolution.
- Project coordination and organizational abilities, with experience managing timelines, documenting interactions, and following structured processes.
- Excellent written and verbal communication skills in English; proficiency in Hindi and local languages is an advantage.
- Background or familiarity with real estate, residential construction, interiors, or home styling is preferred.
- Comfort working on-site in Indore with cross-functional teams across design, construction, operations, and technology.
- Ability to work independently, take ownership of client outcomes, and handle multiple projects simultaneously.
- Bachelor’s degree in Business, Management, Communications, or a related field; relevant work experience in client servicing or account management is highly valued.
- Strong customer-first mindset, problem-solving skills, and interest in transforming the home-building experience in India.

📌 Client Relationship Manager (Indore)
🏢 HomeSutra
📍 Indore