Title: HR Learning Process Specialist
Location : ADM Capability Center - Bengaluru, KA
Role Overview:
The Global Learning & Development team enables a consistent, scalable, and high-quality learning experience across the enterprise by providing standardized learning operations, learning technology support, process governance, and execution services.
As part of the Global Business Services (GBS) organization, the GBS Learning Process Specialist serves as a key member of a centralized learning delivery model. This role provides scalable support for learning administration, learning management system (LMS) operations, training data management, compliance learning processes, reporting, and process documentation across regions, functions, and Centers of Excellence.
The role is focused on operational excellence within a global framework, supporting standardized learning processes, maintaining learning content and curricula, coordinating training activities, responding to learner and stakeholder inquiries, producing recurring learning reports and scorecards, enabling learning technologies,



and driving continuous process improvement to ensure an productive and effective learning experience across the organization.
Core Responsibilities:
Learning Operations & LMS Administration:
- Administer learning activities within the LMS, including course, curriculum, program, and content setup and maintenance.
- Create, schedule, modify, and manage instructor-led and virtual instructor-led training sessions.
- Manage learner registrations, assignments, enrollments, waitlists, and training completions.
- Publish learning offerings and maintain training availability through LMS catalogs and libraries.
- Coordinate learning delivery activities, including instructors, resources, facilities, and session logistics.
- Provide first-level support for LMS inquiries and technical issues, escalating when appropriate.
- Respond to learner and stakeholder requests within established service level ag

📌 HR Learning Process Specialist (Bengaluru)
🏢 ADM
📍 Bengaluru