Regulatory Support Representative (Kochi)

Regulatory Support Representative (Kochi)

15 Sep
|
Comply India
|
Kochi

15 Sep

Comply India

Kochi

COMPLY is looking for a polished, passionate, and empathetic Regulatory Support Representative to join our dynamic team and take our regulatory support services to the next level In this role, you will be responsible for acting as a liaison between Regulatory Support teams to advocate our clients needs, managing client account activation implementations to meet deadlines, and gathering client feedback to improve processes. Our ideal candidate is patient with investigating and troubleshooting to effectively resolve issues, has a How Can I Help team first not me first mindset, and thrives in a quick-paced environment focused on providing an exceptional support experience. If you are genuinely excited to help clients, problem-solving comes naturally to you, and you strive to exceed client support expectations, lets connect
The Career Opportunity:
- This position has high expectations as you will have extensive exposure to our Regulatory, Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning,



and overall career development within the organization This representative role is the base position for the Regulatory Support vertical with opportunities to be promoted upward to a specialist role with tenure.

What You Will Do:
- Deliver client support on regulatory filing requests by nurturing cross-departmental collaboration with analysts, consultants, and product development teams to enhance client experience.
- Educate clients on the features of the MyRIACompliance software and their included services to help clients optimize value.
- Respond efficiently to client inquiries and maintain exceptional client satisfaction.
- Review and interpret data received from various sources, identifying any discrepancies in data received.
- Provide one-on-one assistance to clients through phone and email interaction as well as scheduled calendar meetings.
- Ability to proactively manage a book of cases, multi-task, triage i

📌 Regulatory Support Representative (Kochi)
🏢 Comply India
📍 Kochi

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