Job Summary:
We are seeking a Client Support Executive to assist clients by addressing queries, providing timely support, and ensuring a smooth service experience. The role involves regular client interaction, issue resolution, and coordination with internal teams to maintain high client satisfaction.
Key Responsibilities:
Provide accurate information about products and services
Resolve client issues and escalate when required
Maintain client records and update CRM or support logs
Coordinate with internal teams for timely resolution
Ensure client satisfaction and service quality
Requirements:
Fresher to 1 year experience in client support, customer service, or similar roles
Valuable communication skills (English & Hindi)
Client-focused attitude with problem-solving ability
Willingness to learn and adapt to processes
Preferred (Not Mandatory):
Experience in voice process / customer service/support roles
Job Types: Full time, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund