14 Sep
|
Leor Clinic
|
Aundh
LEOR CLINICS
Job Description - Inside Sales Team
Role - Inside Sales Executive (Customer Care Exe.)
DEPARTMENT - Sales
REPORT TO - Client Acquisition & Appointment Conversion Sales Manager
Job Type - Full time
LOCATION
In office, Pune
ABOUT LEOR CLINICS
Leor Clinics is a premium aesthetic clinic chain dedicated to delivering world-class client experiences.
Our Inside Sales team is the very first human touch point, a potential client encounters and we hold
that moment to the highest standard. Every call and message represents the Leor brand, and we
expect nothing less than a warm, confident and effortlessly skilled interaction that makes the
client feel truly valued from the very first conversation.
ROLE OVERVIEW
The Inside Sales Executive is responsible for converting inbound and outbound leads, generated by
the marketing team into confirmed appointments and consultations at Leor Clinics. This is not a cold
calling role; these are warm, interested leads who need a knowledgeable, empathetic and persuasive
voice to guide them through the next step.
You will be the voice of the Leor brand. Every call should leave the client feeling heard, valued
and genuinely excited about their upcoming clinic visit.
KEY RESPONSIBILITIES
Lead Management & Outreach
▸ Call, follow up and engage all leads generated by the marketing team in a timely and structured
manner.
▸ Conduct outbound calls with a warm, consultative approach and never too scripted or
transactional.
▸ Handle inbound inquiries via CRM, phone, WhatsApp and other channels with professionalism
and promptness.
▸ Qualify leads based on their treatment interests, concerns, readiness and fit for Leor Clinics services.
Appointment Conversion
▸ Convert qualified leads into confirmed consultations/appointments at the clinic.
▸ Clearly communicate treatment offerings, clinic experience and the value of a Leor consultation.
▸ Handle objections gracefully while addressing concerns with empathy,
📌 Inside Sales Executive Aundh
🏢 Leor Clinic
📍 Aundh