Contract Type:Full time, Permanent
Location:Noida

JOB OVERVIEW

ABOUT THE ROLE
Interacting with agents as required during the Admissions process, and liaising with internal stakeholders to resolve issues as required
Processing of cancellations and associated financial adjustments as required
Assisting with ad-hoc administrative or process improvement tasks as required.

ABOUT YOU
Work experience within an administrative and/or customer service environment.
Experience of using computerized systems/databases to achieve work goals and tasks.
Proven experience within an international education related role, preferably within an International Admissions setting.
Highly organised; able to prioritise activities and work to tight deadlines.
Resilient, self-motivated and able to work independently on a day to day basis.
Versatile and adaptable to change.
Excellent attention to detail and able to interpret and follow complex processes.
Strong customer services ethic




A solid collaborator who works well with other teams in Global Admissions and the wider business.
Excellent communication skills, both written and oral.
Willingness to work flexible shifts with rotational week-offs as per business needs

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards

📌 Global Admissions Executive Noida
🏢 Study Group
📍 Noida