Key Responsibilities
Order Fulfillment & Processing
End-to-End Management: Oversee the complete lifecycle of customer orders, from receiving the purchase order to final delivery.
Inventory Coordination: Verify stock availability for paver blocks, flyash bricks, and solar products before confirming orders.
Quality Checks: Ensure the correct quantity and quality of items are prepped for dispatch without delays.
Logistics & Local Scheduling
Dispatch Management: Plan, schedule, and route daily local deliveries to optimize time and transportation costs.
Vendor Coordination: Liaise with local transport providers, truck drivers, and loaders to ensure timely pick-up and drop-off.
Troubleshooting: Proactively handle any on-road logistics issues, delivery delays, or site-access challenges.
Telecalling & Customer Communication
Order Confirmation: Call customers to confirm order details, delivery addresses, and preferred drop-off times.
Status Updates:



Keep clients informed about their delivery status and handle any inbound inquiries professionally.
Post-Delivery Follow-up: Conduct courtesy calls to ensure customer satisfaction and request feedback or repeat business.
Domain Knowledge (preferred)
Utilize basic knowledge of construction materials (weight, handling care for bricks/blocks) and solar products (fragility, packaging) to ensure protected transit.
Proven experience in order fulfillment, logistics, or dispatch (focusing on local deliveries).
Excellent telecalling and verbal communication skills.
Solid organizational and problem-solving abilities.
Bonus: Prior experience in the construction material or solar energy sectors.

Pay: ₹12,000.00 - ₹21,000.00 per month

Advantages:
Cell phone reimbursement
Commuter assistance

Work Location: In person

📌 Order Fulfillment Dhansar
🏢 3D Infra
📍 Dhansar