Key Responsibilities
Ticket Management: Handle bookings, cancellations, and seat upgrades via our internal system.
Call Support: Respond to passenger inquiries regarding bus schedules, boarding points, and delays.
Problem Solving: Resolve traveler issues (e.g., missed buses or lost luggage) with speed and empathy.
Communication: Provide clear, accurate information over the phone and via messaging platforms.

Requirements:
Communication: Fluent in [Insert Language, e.g., English/Hindi] with a polite and professional tone.
Tech Savvy: Ability to learn ticketing software quickly and manage basic spreadsheets.
Adaptability: Comfortable working in shifts and handling high-volume calls during peak travel seasons.
Experience: Previous experience in travel, hospitality, or BPO is a plus, but not mandatory.

Why Join Us?
Quick-paced, energetic work setting.
Opportunities for growth within the operations team.
Competitive salary and performance-based incentives.

Pay: ₹9,000.00 - ₹11,000.00 per month

Advantages:
Flexible schedule
Leave encashment

Work Location: In person

📌 Customer Service Officer Kota
🏢 BABU TRAVELS
📍 Kota