Job Title: Front Office Executive

The Front Office Executive is the first point of contact for patients. This role is responsible for managing appointments, handling patient interactions, maintaining records, and ensuring smooth front-desk operations in the clinic.

Key Responsibilities
Patient Handling & Reception
Greet patients and visitors in a polite and skilled manner
Register recent patients and update existing patient records
Guide patients regarding appointments, consultations, and basic procedures
Appointment Management
Schedule, confirm, and reschedule appointments
Manage walk-ins and ensure proper queue flow
Coordinate with doctors and nursing staff for availability
Communication
Provide accurate information about services, timings, and fees
Handle patient queries and escalate complaints when necessary
Administrative Support




Maintain patient files and clinic records (physical/digital)
Ensure front desk is clean and organized
Coordinate with lab/pharmacy (if in-house)

Required Skills:
Valuable communication skills (English + local language)
Basic computer knowledge (MS Excel, billing software)
Customer service attitude and patience
Ability to multitask and stay organized

Qualifications
Any graduate / diploma (preferred)
Prior experience in clinic/hospital front office is an advantage

Key Traits
Polite and presentable
Responsible and punctual
Ability to handle pressure during busy hours

Note: Experience in healthcare setup will be an added advantage.

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Front Office Receptionist Chennai
🏢 Growth Catlyst
📍 Chennai