Job Summary:
Key Responsibilities:
Guest Relations:
Greet guests warmly and professionally upon arrival and departure.
Check guests in and out, verifying information and assigning rooms.
Address guest inquiries, requests, and concerns promptly and efficiently.
Provide information about services, amenities.
Handle guest complaints and resolve issues professionally.
Ensure a positive guest experience.
Administrative Tasks:
Answer and forward phone calls professionally.
Process payments and manage cash transactions accurately.
Maintain a clean and organized reception area.
Assist with other administrative tasks as needed.
Other Duties:
Assist with baggage handling.
Communicate with other departments to ensure smooth operations.
Follow hotel policies and procedures.




Maintain a qualified and courteous demeanour at all times.

Skills and Qualities:
Excellent customer service skills.
Solid communication and interpersonal skills.
Organizational skills and attention to detail.
Ability to handle multiple tasks and prioritize effectively.
Proficiency in hotel management software.
Ability to remain calm and composed under pressure.
Knowledge of hotel operations and procedures.
Polite and friendly demeanour.
Skilled appearance and presentation.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Receptionist Front Office Miyapur
🏢 NARENN GROUPS
📍 Miyapur