What Youll Be Doing (position summary):
As Application support specialist, you will be responsible for working on incident and problem management and support different applications both prod and non-prod. This role ensures that application systems are robust, secure, and aligned with business requirements by participating in the technical design, development, and integration of multi-platform systems. You will provide technical expertise for small to medium, complex projects and initiatives related to the implementation and support of application and/or infrastructure technology in a multi-platform environment.
At CIBC India we enable the work setting most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.
How Youll Succeed (responsibilities):
- Analysis & Support: Evaluate service requests to ensure adherence to standards and processes. Coordinate and execute implementation plans.
- Troubleshooting Skills: Identify and resolve small to medium complex production problems.



Monitor and analyze supported services to identify opportunities for improvement and recommend solutions.
- Detail Oriented: You understand that success is in the details. Your critical thinking skills help inform your decision-making, and you notice things that others might miss.

Relationship Management:
- Build strong relationships and partnerships with technical team members and peers to facilitate effective collaboration.
- Communicate clearly and effectively with stakeholders, using advanced verbal communication skills, including appropriate tone, style, and structure.

CROSS-FUNCTIONAL RELATIONSHIPS:
- Collaborates with other operational teams, QA teams, and development teams to define and deliver technical solutions.
- Works closely with infrastructure and operations teams to ensure seamless deployment and integration of applications.
- Partners with project managers and product ow

📌 Application support specialist (Hyderabad)
🏢 CIBC India
📍 Hyderabad