Why this role exists:
The Business Analysis & Process Improvement Associate Principal partners with the business to shape assigned improvement opportunities from early definition through to delivery, adoption and benefit tracking.
The role provides day-to-day leadership of assigned project squads, aligning business stakeholders, Analytics Business Partners and delivery teams on the opportunity, end-to-end process change, scope, risks and expected value.
Working through influence rather than direct reporting lines, the Lead ensures initiatives remain practical, commercially grounded and connected to measurable customer, operational or commercial outcomes
Where you will make a difference:
In this role you will:
Initiative Shaping and Business Analysis:
- Lead business analysis for assigned priority initiatives, ensuring the opportunity, expected value, scope and ownership are clear before delivery starts.
- Use data, stakeholder input and operational evidence to understand root causes, process pain points, opportunity size and delivery considerations.




- Translate business priorities into transparent requirements, use cases, delivery briefs, assumptions, risks and measures of success.
- Partner with business owners, SMEs and Analytics Business Partners to confirm the value case, decision points, process impacts and adoption requirements.
- Challenge unclear, duplicated or low-value work by refocusing stakeholders on the outcome to be delivered.
- Support prioritization of assigned work by assessing value, urgency, readiness, complexity, dependencies and delivery risk.
- Provide recommendations on whether initiatives are ready to proceed, require further shaping, should be paused or need escalation.

End-to-End Value Delivery:
- Lead process analysis and redesign for assigned initiatives across teams, systems and ways of working.
- Map end-to-end process impacts, including upstream inputs, downstream impacts, handoffs, decision points, controls and ownership.
- Identify where

📌 Business Analysis And Process Improvement Associate Principal (Bengaluru)
🏢 Officeworks
📍 Bengaluru