14 Sep
|
Visko Group
|
Indore
14 Sep
Visko Group
Indore
Job Summary
Key Responsibilities
Provide accurate information about products/services
Resolve customer complaints in a timely and skilled manner
Escalate complex issues to the relevant department when needed
Maintain records of customer interactions and transactions
Follow up with customers to ensure satisfaction
Meet performance metrics such as response time and resolution rate
Stay updated on product knowledge and company policies
Required Skills & Qualifications
Bachelor’s degree or equivalent (preferred but not mandatory)
Robust verbal and written communication skills
Valuable problem-solving and conflict-resolution abilities
Basic computer knowledge (CRM tools, MS Office, etc.)
Ability to multitask and manage time effectively
Customer-oriented mindset with a positive attitude
Pay: ₹8,086.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Executive Indore
🏢 Visko Group
📍 Indore