Project description:
Responsibilities:
Project Delivery (Epics via Xema): Architect reliable technical solutions and produce exact effort and cost estimations based on loose business requirements. Own end-to-end development, unit testing, and provide dedicated support during Functional Testing and User Acceptance Testing (UAT) phases.
Production Support (Incidents & RITMs via Snow): Deliver rapid, high-quality technical root-cause analysis for production platform errors. Address user requests, custom bug fixing, and provide high-level technical consultations to stakeholders.
Team Management & Governance: Proactively monitor and drive our active ticket queues across both Xema and Snow systems to meet strict SLA agreements. Oversee daily team administration and distribution tasks.
Technical Mentorship: Provide technical consultation, design code reviews, and structured knowledge transfers to junior members of the engineering team.
Skills:
Must have
Epic Delivery Management (Xema): Proven experience processing project deliveries via Agile tools (Xema / Jira equivalent),
identifying technological bottlenecks, and writing scalable logic.
Technical Estimation & Solution Design: Ability to translate functional specifications into clean technical designs alongside exact effort estimations (Mandatory for Senior).
Development & Testing: Complete mastery of Core ABAP components, standard troubleshooting tools, performance tuning, and cross-functional unit testing methods.
QA & UAT Support: Strong tracking records assisting external functional testers and key business users throughout validation phases.
Incident Management & Production Analysis (Snow): Highly comfortable working inside ServiceNow (Snow) setting managing system errors, short dumps, and debugging production workflows.
Queue & Ticket Governance: Comprehensive knowledge of monitoring ticket pipelines, adjusting priorities, and running routine operational team administration tasks (Mandatory f
📌 Junior Abap Developer Bengaluru (India)
🏢 Luxoft
📍 India