The Role

We are looking for a hungry, detail-oriented Business Analyst to bridge the gap between our business operations and our engineering team.

You will start by owning the requirements for our internal operations ecosystem, designing autonomous AI Agents that assist sales, support, and operations. You will own the entire feature lifecycle—from the initial PRD using BDD frameworks, to delegating tasks to developers, and finally testing the delivery. As you master our internal systems, your role will expand into analyzing and scoping out brand-recent product features for our end-users.

What You Will Do (Key Responsibilities)
PRD Management (Using BDD): Craft explicit, concise Product Requirement Documents. We use Behavior-Driven Development (BDD) to write requirements in the simplest possible words—breaking things down into explicit rules & scenarios (Given/When/Then) so everyone is aligned.
Scope AI & Internal Tools: Define requirements for our internal apps (e.g., Admin Panel) and AI initiatives:




An AI Sales Copilot that automates user onboarding while salespeople monitor the flow.
An AI Support Quality Agent that analyzes support calls to assist the Support Lead.
An AI Night-Shift Support Agent that handles customer queries autonomously after hours.
Requirement Delegation: Hand over and explain requirements seamlessly to the Development Team, ensuring they clearly understand the business logic and edge cases before they start coding.
End-to-End Testing: Act as the final gatekeeper. When the development team delivers a feature, you will test it against your BDD scenarios to ensure it works exactly as intended.
Product Evolution: Transition into analyzing, benchmarking, and defining user-facing product features as internal tooling milestones are achieved.

Who You Are
The Experience: 1 to 2 years of experience as a BA, Product Analyst, or QA. OR a sharp fresher who can demonstrate a deep understanding of the BA lifecycle and has at least one sol

📌 Business Analyst Surat
🏢 HisabTechnologies
📍 Surat