14 Sep
|
CreditSea
|
Noida
We are looking for a Sales Executive to join our team at Creditsea Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers Rs15000 to 20,000 and a energetic environment with opportuinities for growth.
Key Resporsibilities:
Handle customer calls in a professional and productive manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time,
customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Diploma and 1 -6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. tandidates must be open to a 6 days working week during the Day shift.
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages:
Cell phone reimbursement
Internet reimbursement
Work Location: In person
📌 Sales Executive Noida
🏢 CreditSea
📍 Noida