Job Type: Full time
Work Location: Thane

Role: HR, Admin & Customer Support Owner (People & Ground Operations)

What this role really is

This is not an “HR executive” or “admin” role.

You will own the people, support, and daily functioning engine of the company—across both office and warehouse.

From hiring staff to solving employee issues, onboarding to exits, payroll to compliance, customer support to office administration—you will ensure the company runs smoothly every single day.

This role is for someone who can bring structure to chaos and get things done on ground.

What you will own

HR & Hiring (Core Responsibility):
Handle end-to-end hiring for warehouse, production, office, and support staff
Build a robust pipeline for ground staff recruitment:
Manage screening, interviews, onboarding, and training:
Ensure quick hiring turnaround during scaling periods

Employee Lifecycle Management:
Own joining, onboarding, documentation, attendance, exits, and terminations:
Maintain employee files, records, and compliance:




Resolve employee grievances and people issues:
Ensure discipline, accountability, and smooth communication across teams

Payroll, Compliance & Employee Records:
Own payroll processing end-to-end (attendance, salaries, incentives, reimbursements)
Manage employee compliance and statutory requirements:
Handle offer letters, appointment letters, contracts, NDAs, and HR documentation:
Ensure proper employee records, attendance, leave, and documentation systems:
Coordinate with accounts for salary processing and reimbursements:
Handle full & final settlements, exits, and compliance-related formalities:
Ensure compliance across both office and warehouse teams

Admin & Ground Operations:
Manage office + warehouse administration:
Ensure smooth daily operations across facilities
Coordinate with vendors for utilities, repairs, housekeeping, supplies:
Build systems for operational discipline and efficiency

Customer Suppor

📌 Hr Admin Wagle Estate
🏢 HeSpoke Originals Private
📍 Wagle Estate