Key Responsibilities:
Operations Management
Oversee the day-to-day operations of the resort.
Ensure smooth functioning of Front Office, Housekeeping, Food & Beverage, Maintenance, Security, and Recreation departments.
Monitor service quality and implement improvements to enhance guest satisfaction.
Ensure compliance with company policies and hospitality standards.

Guest Experience
Deliver outstanding guest service and resolve guest complaints promptly.
Monitor guest feedback and online reviews to improve service quality.
Develop initiatives to enhance guest engagement and loyalty.

Team Leadership
Recruit, train, supervise, and motivate resort staff.
Conduct performance evaluations and provide coaching and development opportunities.
Maintain a positive and productive work workplace.

Financial Management
Prepare and manage departmental budgets.
Monitor revenue, expenses, and profitability.
Control costs while maintaining quality standards.




Analyze operational reports and implement corrective actions when necessary.

Sales & Marketing Support
Coordinate with the sales and marketing team to promote resort packages and events.
Support occupancy growth and revenue generation initiatives.
Build relationships with corporate clients, travel agencies, and local partners.

Health, Safety & Compliance
Ensure compliance with health, safety, and hygiene regulations.
Conduct regular inspections of facilities and equipment.
Implement emergency response procedures and risk management practices.

Facility Management
Oversee maintenance and upkeep of resort facilities and grounds.
Ensure all guest areas remain clean, attractive, and operational.
Coordinate renovation and improvement projects when required.

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages:
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Resort Manager Purulia
🏢 THE CAREER LINE
📍 Purulia