Riverbed. Empower the Experience:
Position:
Title: Senior Performance Consultant (Aternity)

Location:India (Remote)

Specific Working Arrangements/Schedule:Supporting US Time Zones

The Senior Performance Consultant (Aternity) is an L4 Advisor level individual contributor and the global Subject Matter Expert (SME) for Digital Experience (DEX) within Qualified Services.

This role represents the highest level of technical and advisory expertise for Aternity engagements. The Senior Performance Consultant operates as a trusted advisor to enterprise customers, senior IT leaders, and internal stakeholders, leading the most complex and high impact DEX initiatives.

This is not a people management role. The focus is on technical authority, strategic advisory, and customer outcomes, rather than delivery volume.

What you will do:
L4 Advisory & DEX Subject Matter Expertise
Serve as the global L4 escalation point for all complex Aternity and DEX related engagements.
Advise customers on DEX operating models, maturity progression, and experience led IT transformation.




Engage credibly with senior customer stakeholders (Director, VP, CIO level) as a trusted technical and strategic advisor.
Advanced Aternity Technical Leadership
Lead the most complex Aternity engagements, including CX 360, EUEM/EUE deployments, SaaS migrations, and multi domain correlation.
Design and validate enterprise scale Aternity architectures, dashboards, alerting strategies, and advanced use cases.
Resolve the highest severity, highest complexity technical challenges that require deep platform expertise.
Set the technical quality bar and ensure best practice alignment across strategic engagements.

Outcome Ownership & Adoption Leadership
Own end to end customer outcomes, not just implementation delivery.
Lead DEX maturity assessments, define roadmaps, and guide customers through sustained adoption.
Translate business objectives into measurable DEX value metrics (experience, produc

📌 Senior Performance Consultant Bengaluru
🏢 Riverbed Technology
📍 Bengaluru