About us:
We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.
FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the countrys talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide creative solutions and nurture lasting relationships from co-workers to clients.
Role Title:



Insurance Workflow Lead
Position Summary:
This position is responsible for managing the coordination and distribution of work within the Insurance Product Delivery organization based on workforce availability, expertise, workload demands and regulatory needs.
Job Responsibilities:
- Manages assigned Operations and associated work to maximize service delivery expertise and leverage the workforce efficiently.
- Liaise with assigned Operations leadership to understand workload priorities and complexities of accounts. Plan and organize workflow to meet alloperational processing objectives.
- Manage book of accounts to proactively drive clientcontract certainty by adhering to timeliness objectives.
- Coordinate priorities with IPD managers located within the Insurance Delivery hubs to meet business and capacity needs. Triage various requestsand educate stakeholders on options based on their bu

📌 Insurance Workflow Lead (Bengaluru)
🏢 FM India
📍 Bengaluru