About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

: Job Title: Assistant Manager - CAT - Loyalty

Company: Axis Max Life Insurance

The Assistant Manager - CAT - Loyalty will be responsible for developing and implementing strategies to enhance customer loyalty and retention. This role will involve analyzing customer feedback and behavior, identifying opportunities for improvement in service delivery, and collaborating with cross-functional teams to design loyalty programs that drive customer engagement.

The Assistant

Manager will also oversee the execution of loyalty initiatives, track their effectiveness, and report on key performance indicators to senior management. This position requires a strong understanding of the insurance industry and customer relationship management.

Responsibilities





- Develop and implement customer loyalty strategies aimed at increasing retention and engagement.
- Analyze customer data and feedback to identify trends and areas for improvement.
- Collaborate with marketing, sales, and service teams to design and execute loyalty programs.
- Monitor the performance of loyalty initiatives and prepare reports for senior management.
- Conduct market research to stay abreast of industry best practices and customer expectations.
- Manage budgets related to loyalty programs and ensure cost-effectiveness.
- Provide training and support to team members on loyalty initiatives and customer engagement techniques.

Skills and Tools Required

- Strong analytical and problem-solving skills to interpret data and derive actionable insights.
- Excellent communication and interpersonal skills for collaboration and customer interaction.
- Experience with customer relationship management software and loyalty program management tools.
- Proficiency in data analysis tools such as Excel, Tableau, or similar software.
- Knowledge of the insurance industry and customer loyalty best practices.
- Project management skills to oversee multiple initiatives simultaneously.
- Ability to work collaboratively in a team-oriented setting and engage stakeholders effectively.

This role is critical in ensuring that Axis Max Life Insurance continues to build strong, lasting relationships with its customers through effective loyalty programs and initiatives. State: Rajasthan

Branch: Ajmer

Department: Direct Sales Force

Function: Loyalty - Central Zone

Posted On: 24-Jul-2026

📌 Assistant Manager - CAT - Loyalty (Rajasthan)
🏢 AxisMaxlife
📍 Rajasthan