A Telecaller (or Caller) acts as the primary voice of a company, making outbound or handling inbound calls to sell products, generate leads, or provide customer service. They reach out to prospective or existing clients, explain offerings, resolve queries, maintain database records, and strive to meet specific targets.
Outbound Calls: Initiating cold/warm calls to promote products or services and generate leads.
Inbound Support: Addressing customer queries, complaints, and inquiries in a skilled manner.
Sales Conversion: Persuading customers to buy, updating orders, and closing sales deals.
Data Management: Updating and maintaining accurate customer databases and call logs in CRM systems.
Customer Relationship Management: Building rapport with clients to improve user experience.
Target Achievement: Meeting daily/weekly call volume and sales targets.





Key Skills & Requirements
Communication: Excellent verbal communication and interpersonal skills, with the ability to build rapport quickly.
Persuasion: Solid negotiation and sales skills to influence potential customers.
Resilience: Ability to handle rejection professionally.
Tech Savvy: Basic computer proficiency and experience with CRM software.
Education: High school diploma or equivalent is generally required; a degree is a plus.

Common Qualifications
Previous experience as a telecaller, telesales representative, or in customer service.
Fluency in English and regional languages

Pay: ₹10,500.00 - ₹12,500.00 per month

Work Location: In person

📌 Call Center Executive Karol Bagh (India)
🏢 Dipanshi enterprises
📍 India