Follow up with customers for outstanding payments.
Maintain ageing report and monitor overdue accounts.
Coordinate with sales team regarding pending collections.
Prepare daily/weekly collection status reports.
Update payment details in accounting software.
Reconcile customer accounts and resolve disputes.
Ensure timely collection as per agreed credit terms.
Escalate long-pending cases to management.
Positive communication and negotiation skills.
Basic accounting knowledge.
Knowledge of MS Excel and accounting software (Tally/ERP).
Ability to handle difficult customers professionally.
Target-oriented and result-focused approach.