14 Sep
|
Ravindra Electricals
|
India
14 Sep
Ravindra Electricals
India
Responsibilities:
Handle customer relationship management activities for automobile sales and service.
Maintain and update customer data in CRM software accurately.
Follow up with current and existing customers for feedback, service reminders, and satisfaction surveys.
Coordinate with sales and service teams to ensure smooth customer communication.
Manage inbound and outbound customer calls related to inquiries, complaints, and appointments.
Ensure timely resolution of customer issues and escalate when required.
Prepare daily, weekly, and monthly CRM reports.
Maintain high customer satisfaction and retention levels.
Job Types: Full time, Permanent
Pay: ₹13,000.00 - ₹17,000.00 per month
Advantages:
Cell phone reimbursement
Work Location: In person
📌 Automobile Crm Phulwari Sharif (India)
🏢 Ravindra Electricals
📍 India