5 working days + 2 rotational offs per week:
Rotational shifts (including US/UK timings)
Respond to customer queries via chat (non-voice).
Ensure excellent customer experience.
Accurately record customer interactions in CRM systems.
Follow SOPs for international clients.
Minimum 1 year international BPO experience (chat/non-voice preferred).
Excellent written English and typing skills.
Comfortable working rotational shifts including US/UK hours.
Cab / transportation facility
PF and medical advantages
Performance incentives
Pay: ₹24,000.00 - ₹30,000.00 per month
Perks:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
📌 Chat Process Pune
🏢 Aparna Singh Label
📍 Pune
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