Hello Visionary
We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a excellent addition to our vibrant international team.
We are looking for: IT Solutions Expert
You’re excited to build on your existing expertise, including:
Serve as an internal IT automation expert, advancing solutions that increase IT service value through automation of repetitive tasks and integration of siloed processes.
Design, create, and enhance AI-driven conversational support experiences, including Generative AI assistants and Agentic AI workflows, integrated with ITSM platforms.
Leverage data and analytics to derive insights that enable service managers to act proactively and drive operational improvements.
Lead workshops with IT operations teams to identify opportunities for automation, optimization, and process integration.
Evaluate emerging technologies and collaborate with internal and external experts to shape scalable and future-ready solution architectures.
Drive rapid Proof of Concept (PoC) initiatives to validate automation ideas and scale successful solutions.
Collaborate with internal and external development teams to deliver large-scale, production-ready solutions.
Ensure solutions adhere to best practices, quality standards, cost efficiency, and compliance with security, privacy, and governance requirements.
Partner closely with the Service Integration and Management (SIAM) team, leveraging their integration and reporting capabilities.
Build solid relationships across expert communities, including Data Analytics, Low Code, AI, API, and Software Engineering.
Promote modular and reusable automation concepts and contribute to building a scalable “automation toolbox” for the organization
What You'll Need to Succeed:
Bach
📌 It Solutions Expert Pune (India)
🏢 Siemens
📍 India