POSITION OVERVIEW

Soni Officemate is looking for a detail oriented Order Processing & Dispatch Executive to manage daily order flow across ecommerce platforms.

The role focuses on accurate order processing, timely dispatch, and smooth coordination with warehouse and logistics partners.

KEY RESPONSIBILITIES

Order Processing
Download and process daily orders from ecommerce platforms
Verify order details, SKUs, and quantities before dispatch
Share order details with warehouse for packing

Dispatch Coordination
Coordinate with warehouse for picking, packing, and dispatch
Generate shipping labels and coordinate with logistics partners
Track pending orders and ensure timely dispatch

Logistics & Tracking
Monitor shipments and delivery timelines
Handle delays, NDR, and reattempts with courier partners

Returns & Exceptions
Manage returns, cancellations, and reverse logistics




Maintain proper documentation for all cases

QUALIFICATIONS
Graduate (Commerce or Business preferred)
0 to 2 years experience in ecommerce or operations
Basic knowledge of GST invoicing
Basic Excel skills
Strong attention to detail and accuracy

WHY JOIN US
A leadership role in a leading stationery brand with significant market impact
Opportunity to work with a growing and energetic team
Competitive compensation and advantages
Room for creativity and innovation in your work

WORKING HOURS & LOCATION
Monday to Saturday, 9:30 AM to 5:30 PM (IST)
Based at our Nagpur head office

APPLICATION

Pay: ₹10,207.79 - ₹22,000.00 per month

Perks:
Health insurance
Life insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Order Processing Bajaj Nagar
🏢 Soni Polymers
📍 Bajaj Nagar