Job DescriptionRole: Networking SI
nLocation: Pune/Bangalore/Chennai
nExperience: 6-12 Years
nMust-Have
nRole & Responsibilities: -
n
- n
- Network Engineer (L1) focus on first line support for standard and low complexity incidents and maintains the Networking environmental and monitoring equipment.n
- Monitor infrastructuren
- Identify problems and errorsn
- Ensure that the assigned infrastructure at the client is configured, installed, tested and operational.n
- Report and escalate issues to 3rd party vendors if necessary.n
- Network L1 Eng to be responsible for producing Health check and other reports that are necessary for the correct operation of processesn
- Provide telephonic support to clients when required and update the relevant systems as per standard processn
- Perform the necessary hand over procedures in cases where shift work is required.n
- Must have good process knowledge about Incident Management Change & Vendor engagement processn
- To troubleshoot equipment and network problems, participate in critical maintenance windows,



and to open and track TAC cases through to problem resolution on pre and postproduction issues.n
- To raise equipment, Return Material Authorizations (RMA's) and to track these through to problem resolutionn

nTechnical Requirement: -
n
- n
- Monitoring Tool Exp (Mandate)- Spectrum, Solar Winds, HP NNMi etcn
- Solid knowledge Switching & Routing / LAN, WAN internet and intranet network troubleshooting.n
- Hands-on experience with monitoring, network diagnostic and network analytics toolsn
- Good networking protocols and standards such as TCP/IP, OSI, UDP, Layer2(VLANS, STP, VTP), Routing Protocols (RIP, EIGRP, OSPF, BGP) WAN technologies (IPsec, VPNs, MPLS, Qos)n
- Troubleshoot various issues like Link down, packet drops, Link flapping ectn
- Knowledge of redundant protocols HSRP, VRRP and GLBP.n
- L2 Security: MAC, ACL, Port Security, VLAN, VTP, STP, RSTP. Knowledge on working with wireless LAN Contr

📌 Networking SI (Vasanthanagar)
🏢 Tata Consultancy Services
📍 Vasanthanagar