Company: Vanmoh Chit Funds Pvt. Ltd.
Department: Collections
Location: Coimbatore / Branch Locations
Experience: 2–5 years in collections, preferably in Chit Funds, NBFC, Banking, or BFSI
Work Type: Full time | Field & Branch Operations
Key Responsibilities:
Manage and monitor the branch collection team and daily collection activities.
Ensure timely collection of chit installments and outstanding payments.
Allocate collection targets and monitor team performance.
Handle overdue accounts and follow up with customers for pending payments.
Conduct field visits and support the team in difficult collections.
Maintain daily collection reports and ensure accurate documentation.
Monitor collection efficiency and take corrective actions to achieve targets.
Coordinate with the Branch Manager and HO regarding collection performance.
Ensure compliance with company collection policies and procedures.
Handle customer concerns professionally and resolve collection-related issues.
Skills Required:
Solid team management and communication skills.
Positive negotiation and customer-handling ability.
Target-oriented approach.
Knowledge of collection processes and basic documentation.
Willingness to travel for field visits.
Two-wheeler and valid driving licence preferred.
Working Hours: 9:30 AM – 6:30 PM
Sunday: Weekly Off